FAQ
How long does shipping take?
Every Twø Jaded product is made to order.
Production typically takes 2–5 business days, followed by 3–7 business days for standard U.S. shipping.
You'll receive tracking information by email as soon as your order ships.
What size should I order?
Our apparel features a relaxed unisex fit.
If you prefer a more fitted look, consider sizing down. If you like an oversized fit, consider sizing up.
Please refer to the size guide on each product page before placing your order.
What are your products made from?
Whether it's apparel or something new in the future, every Twø Jaded product is created with quality, purpose, and individuality in mind.
Product-specific materials, sizing, and details are always listed on each product page.
Can I return or exchange my order?
Because every item is made to order, we cannot accept returns or exchanges for ordering the wrong size or changing your mind.
If your order arrives damaged, defective, or incorrect, please contact us and we'll make it right.
When will my order ship?
Orders begin production shortly after they're placed.
Most orders are shipped within 2–5 business days.
You'll receive an email with tracking information as soon as your package is on its way.
Will you release more designs?
Absolutely.
Volume 01 is only the beginning.
We're continuously working on new collections, products, and ideas that reflect the Twø Jaded mindset.
How can I contact Twø Jaded?
Have a question about your order or just want to reach out?
Email us anytime at: team@twojaded.com
We'll get back to you as soon as possible.
We're happy to help.